Privacy Policy

This Privacy Policy explains how Dart Group SW Ltd (“we”, “us” or “our”) collects, uses, and protects personal data obtained through our website (www.dartgroupsw.co.uk) and related services.

We are committed to safeguarding the privacy of our clients, suppliers, subcontractors, and website visitors. This policy outlines your rights and our obligations under the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and relevant electronic communications legislation.

1. Who We Are

Dart Group SW Ltd
Company Registration Number: 13938512
Registered Office: Wessex House, Teign Road, Newton Abbot, Devon, United Kingdom, TQ12 4AA
Email: jakelomas@dartgroupsw.co.uk
Phone: +44 7851 809964
Data Controller: Managing Director (unless otherwise stated)

We are an electrical contracting company providing specialist services in domestic, commercial, and industrial environments across the South West of England.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Website Users

• IP address, browser type, device type
• Website usage data via cookies (see Section 8)
• Enquiry form submissions: name, email, phone number, message content

b) Customers and Clients

• Full name, job title, company name
• Contact details (address, phone, email)
• Project details, quotes, invoices, payment information
• Compliance data (e.g., site health & safety forms, access authorisations)

c) Subcontractors and Suppliers

• Name, company name, trade qualifications
• Contact information
• Insurance and certification documents
• Bank details (for payments)

d) Employees and Job Applicants

• CVs, references, DBS results, NI numbers
• Right to work documentation
• Emergency contact information

We do not collect special category data unless legally required (e.g., health & safety incident reports).

3. How We Use Your Data

We process personal data for the following lawful purposes:

4. How We Share Your Data

We only share your data when necessary and proportionate, including with:

• Payment processors (e.g., banks, accounting software providers)
• HMRC and Companies House
• Contractors and sub-contractors (with your consent or under contract)
• Professional advisers (e.g., legal, tax, insurance)
• Regulatory bodies (e.g., NAPIT, NICEIC, HSE)

We do not sell or rent personal data to any third parties.

5. International Data Transfers

All data is stored within the UK or the European Economic Area (EEA). If we ever need to transfer data outside these regions (e.g., cloud storage providers), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent measures.

6. Data Retention

We retain personal data only for as long as necessary:

• Client project records: 6–10 years (as required by HMRC and insurance)
• Subcontractor records: 7 years
• Enquiry forms: 12 months
• Job applications: 6 months (unless hired)

After expiry, data is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right to access – request a copy of your data
• Right to rectification – request correction of inaccurate data
• Right to erasure – request deletion where applicable
• Right to restrict processing – limit use of your data
• Right to data portability – receive your data in a structured format
• Right to object – to certain processing (e.g., direct marketing)
• Right to lodge a complaint – with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise any rights, email: jakelomas@dartgroupsw.co.uk.

8. Cookies and Tracking Technologies

Our website uses only essential cookies for basic functionality.

Essential cookies we use include:

• Essential cookies – for form submissions, page navigation, and maintaining your session while browsing our site (for example, remembering items in a contact form if you navigate between pages)

We do not use analytics, marketing, or tracking cookies. You can control cookie preferences via your browser settings if you wish to disable cookies entirely, though this may affect the functionality of contact forms and site navigation.

9. Data Security

We implement technical and organisational safeguards to protect your data, including:

• Encrypted data storage and transfers
• Role-based access controls
• Device and server security (e.g., firewalls, anti-virus)
• Staff confidentiality agreements and GDPR training

If a data breach occurs that risks your rights or freedoms, we will notify the ICO and affected individuals without undue delay, in line with our internal incident response policy.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or company practices. The latest version will always be published on our website. We encourage users to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled:

Dart Group SW Ltd
Email: jakelomas@dartgroupsw.co.uk
Phone: +44 7851 809964
Registered Address: Wessex House, Teign Road, Newton Abbot, Devon, United Kingdom, TQ12 4AA